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Privatumo politika

1. Why should I read this policy?

This Privacy Policy describes how UAB Vyro stilius (“we”, “our”, “us” or “Vyro Stilius”) collects, uses and stores your personal data and what statutory rights you have. We protect your data under the EU General Data Protection Regulation (‘GDPR’) and other applicable laws. This policy may be amended from time to time. Please visit our website regularly for the latest version of this policy.

2. Who is responsible for protecting my information?

  • We are: UAB Vyro stilius
  • Our company number is: 306117732
  • Our address is: Z. Sierakausko g. 25A-4, Vilnius, Lithuania
  • Our e-mail address: [email protected]

3. Why and how do you collect and use my data?

3.1. To process your order, receive payments and deliver purchased goods

When is this relevant for me?
When you purchase our products.

What information do you collect about me?
Full name, email, address, phone number, country, postcode, order number, company name (when applicable).

Where do you collect the information from?
From yourself.

Am I obliged to provide this information?
It is a requirement necessary to enter into a contract. If you do not provide this information, you will not be able to purchase and receive our products.

What is your legal basis to collect my data?
Contract (Art. 6 (1) (b) of GDPR).

How long do you store information about me?
10 years.

3.2. To ensure our website security

When is this relevant for me?
When you use our website.

What information do you collect about me?
IP address, user display information (colour depth, aspect ratio, resolution, primary and secondary screens), browser information (browser time zone, browser storage capabilities (local storage support, etc.), browser canvas capabilities, browser fonts, used browser, browser language), user device information (CPU class, OS or platform, touch support), type of information banners shown to user, country, preferred language, outlinks, referrers, page and website speed, accessed content on website and URL’s, time and date the content on website was accessed, manufacturer and device type (only by app), cookie ID).

Where do you collect the information from?
From yourself.

Am I obliged to provide this information?
N/A

What is your legal basis to collect my data?
Legitimate interest (security and website support) (Art. 6 (1) (f) of GDPR)

How long do you store information about me?
24 months.

3.3. To provide you with customer support

When is this relevant for me?
When you submit an inquiry to our customer support.

What information do you collect about me?
Date and time of the inquiry / message, messages, submitted files, name (if provided), e-mail address, phone number, model of device from which the request is sent, approximate location of the device, user agent (browser), IP address, feedback text.

Where do you collect the information from?
From yourself.

Am I obliged to provide this information?
N/A

What is your legal basis to collect my data?
Consent (Art. 6 (1) (a) of GDPR).

How long do you store information about me?
36 months.

3.4. To send you marketing emails

When is this relevant for me?
When you purchase our products or give your consent to receive e-mails.

What information do you collect about me?
Full name, e-mail, order history.

Where do you collect the information from?
From yourself.

Am I obliged to provide this information?
N/A

What is your legal basis to collect my data?
Consent, Legitimate interest (direct marketing), Customer relationship (Art. 6 (1)(a) of GDPR; Arts. 69(1) and 69(2) of on Electronic Communications Law (Lithuania)

How long do you store information about me?
36 months.

3.5. To manage our social media profiles

When is this relevant for me?
If you interact with our social media profiles (e.g. send a message, follow our profiles, share a post, react to a post)

What information do you collect about me?
Name and surname, message, time and date the message was received, content of the message, message attachments, response to the message, time of response to the message, information about our rating, comments on a post, post shares, information about post reactions

Where do you collect the information from?
From yourself, Meta Inc, Google Ireland Ltd.

Am I obliged to provide this information?
N/A

What is your legal basis to collect my data?
Consent (Art. 6 (1) (a) of GDPR)

How long do you store information about me?
10 years.

3.6. To fulfill statutory accounting requirements

When is this relevant for me?
When you purchase our products or order our services

What information do you collect about me?
Full name, address, VAT identification number (where applicable), value and description of supplied goods and/or services.

Where do you collect the information from?
From yourself.

Am I obliged to provide this information?
It is a statutory requirement. If you do not provide this information, we will not be able to provide you with our services

What is your legal basis to collect my data?
Legal obligation (Art. 6 (1) (c) of GDPR)

How long do you store information about me?
10 years.

3.7. To fulfill other statutory requirements and defend the rights and interests of Vyro stilius

When is this relevant for me?
In case there is present or potential dispute with Vyro Stilius or we otherwise need to defend, enforce, exercise and uphold our rights or we are statutorily required to provide data.

What information do you collect about me?
All of the aforementioned information, accounting and legal case files, legal documents, other information you provide us with.

Where do you collect the information from?
From afore-mentioned sources.

Am I obliged to provide this information?
N/A

What is your legal basis to collect my data?
Legitimate interest (protection of the rights and interests of Vyro stilius) (Art. 6 (1) (f) of GDPR).

How long do you store information about me?
3 years following the moment we became aware of the afore-mentioned circumstances of termination of legal proceedings, if any.

4. Who do you share my data with?

Vyro Stilius shares data with data recipients only in cases where necessary for the above-describe purposes and allowed in accordance with applicable laws.

  1. UAB “DPD Lietuva”:
    Purpose of data transfer – To deliver purchased goods
    Country – Lithuania
  2. UAB “DHL Lietuva”:
    Purpose of data transfer – To deliver purchased goods
    Country – Lithuania
  3. UAB “TNT”:
    Purpose of data transfer – To deliver purchased goods
    Country – Lithuania
  4. PostNL:
    Purpose of data transfer – To deliver purchased goods
    Country – Netherlands
  5. UAB “Itella Logistics”
    Purpose of data transfer – To deliver purchased goods
    Country – Lithuania
  6. UAB “Hostinger”:
    Purpose of data transfer – To host your data
    Country – Lithuania
  7. Other service providers (IT, accounting service providers, consultants):
    Purpose of data transfer -To receive other support necessary to operate our service
    Country – Lithuania/EU
  8. Attorney’s, notaries, bailiffs:
    Purpose of data transfer -To defend the rights and interests of UAB Vyro Stilius
    Country – Lithuania/EU
  9. Law enforcement authorities and courts of the Republic of Lithuania and other EU member states:
    Purpose of data transfer -To meet the requirements of the law
    Country – Lithuania/EU
  10. Google Ireland Ltd.:
    Purpose of data transfer -To manage device user’s account and provide you with our GPS tracking service
    Country – Ireland
  11. Meta Inc.:
    Purpose of data transfer -To manage our social media platforms
    Country – United States
    European Commission – decision on whether a non-EEA country has an adequate level of data protection – No
    Suitable safeguards that protect my data transferred to non-EEA countries – EU Standard Contractual Clauses for the transfer of data as approved by the European Commission (link)
  12. tawk.to inc.:
    Purpose of data transfer – To provide you with customer support
    Country – United States
    European Commission – decision on whether a non-EEA country has an adequate level of data protection – No
    Suitable safeguards that protect my data transferred to non-EEA countries – EU Standard Contractual Clauses for the transfer of data as approved by the European Commission (link)
  13. The Rocket Science Group LLC d/b/a Mailchimp:
    Purpose of data transfer -To send marketing e-mails
    Country – United States
    European Commission – decision on whether a non-EEA country has an adequate level of data protection – No
    Suitable safeguards that protect my data transferred to non-EEA countries – EU Standard Contractual Clauses for the transfer of data as approved by the European Commission (link)

5. What statutory rights do I have regarding my data?

Subject to conditions, limitations, and exceptions established by statutory data protection provisions, you have the right at any time:

  • to be informed of the data we collect and use and to request access or demand a copy of the data concerned (right to be informed);
  • to demand the correction of inaccurate data and, subject to the nature of the collection and use, the completion of incomplete data (right to rectification);
  • subject to just cause, to demand the deletion of your data (right to deletion);
  • to demand restriction of the collection and use of your data, provided the statutory criteria are met (right to restrict processing);
  • subject to the statutory criteria being met, to receive the data you have provided in a structured, current and machine-readable form and to transfer this data to another processor or, where technically feasible, to have it transferred by Vyro stilius (right to data portability);
  • not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects on you, unless the statutory conditions for such automated decision-making are met;
  • to object to the collection and use of data – only where the collection and use is based on a task carried out in the public interest or in the exercise of official authority vested (Art. 6 (1)(e) of GDPR) or legitimate interest (Art. 6 (1)(f) of GDPR), including profiling, based on the same data collection and use grounds as explained in other sections of this statement (right to object). You also have the right to at any time object to the collection of your personal data for direct marketing purposes;
  • to withdraw at any time any permission you have provided to us. Such withdrawal will not affect the lawfulness of collection and use carried out prior to withdrawal and based on the permission granted;
  • not to receive discriminatory treatment while exercising your rights.

Regardless of any other legal remedy, you also have the right at any time to submit a complaint to the supervisory authorities.

6. Do you use cookies?

Yes, we use cookies on our Website as described below.

Essential cookies

twk_uuid_*
Cookie is placed by: tawk.to
The functionality is: to interact with you via our integrated third-party tawk.to online chat system.
Expiration period: 6 months

twk_idm_key
Cookie is placed by: tawk.to
The functionality is: to manage visitor connection to tawk.to online chat system.
Expiration period: session

Performance and Functionality cookies

__stripe_mid
Cookie is placed by: Stripe
The functionality is: to provide fraud prevention.
Expiration period: 1 year

__stripe_sid
Cookie is placed by: Stripe
The functionality is: to provide fraud prevention.
Expiration period: 1 year

TawkConnectionTime
Cookie is placed by: tawk.to
The functionality is: manages visitor connection to tawk.to chat system.
Expiration period: session

woocommerce_cart_hash
Cookie is placed by: WooCommerce
The functionality is: to store items in shopping cart.
Expiration period: 1 day

woocommerce_items_in_cart
Cookie is used by: WooCommerce
The functionality is: to store items in shopping cart.
Expiration period: session

wordpress_test_cookie
Cookie is used by: WordPress
The functionality is: to read if cookies can be placed.
Expiration period: session

wp_woocommerce_session_*
Cookie is placed by: WooCommerce
The functionality is: to store performed actions on the website.
Expiration period: session

Statistics cookies

_dc_gtm_UA-*
Cookie is placed by: Google Analytics
The functionality is: to store number of service requests.
Expiration period: 1 minute

_ga
Cookie is used by: Google Analytics
The functionality is: to store and count pageviews.
Expiration period: 2 years

_gid
Cookie is placed by: Google Analytics
The functionality is: to store and count pageviews.
Expiration period: 1 day

mailchimp_landing_site
Cookie is placed by: Mailchimp
The functionality is: to store which page was visited first.
Expiration period: 1 month

tk_ai
Cookie is placed by: WooCommerce module of this website
The functionality is: to store a unique user ID.
Expiration period: session

Marketing/Tracking cookies

_fbp
Cookie is placed by: Facebook
The functionality is: to store and track visits across websites.
Expiration period: 3 months

mailchimp.cart.current_email
Cookie is placed by: Mailchimp
The functionality is: to store information for remarketing purposes.
Expiration period: session

mailchimp.cart.previous_email
Cookie is placed by: Mailchimp
The functionality is: to store information for remarketing purposes.
Expiration period: session

7. How can I manage cookies?

You can configure your browser to decline some or all cookies or to ask for your permission before accepting them. Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of our website. For information on how to adjust or change your browser settings, visit https://www.aboutcookies.org or https://allaboutcookies.org. You can control the use of functionality cookies, targeting cookies or advertising cookies by adjusting your browser settings. To find out how to manage cookies in your browser, please visit one of the links below:

  • Mozilla Firefox: link
  • Google Chrome:  link
  • Opera:  link
  • Internet Explorer:  link
  • Microsoft Edge:  link

8. Do you engage in automated individual decision-making, including profiling?

No, we do not make decisions based solely on automated processing, including profiling, which would produce legal effects concerning you.

9. How can I contact your DPO?

If you have any questions, comments or complaints regarding how we collect, use and store information about you, Vyro Stilius has a Data Protection Officer to help you. If you need his / her help, please send an e-mail to [email protected].